Summary :

• Error Message Df-charta-01 Error Play Store
• Df-charta-01 Error Play Store
• Google Play Store Df-charta-01 Error

If you are an Android user, you may get error retrieving information from server DF-DFERH-01 when using Google Play Store. Like other problems, you can easily fix this error. In this post, MiniTool Solution will show you some useful methods to solve the Google Play Store error.

Google Play Store Error DF-DFERH-01

Error DF-DFERH-01 has become one of the most common errors occurring in the Google Play Store. This error DF-DFERH-01 usually occurs while downloading or updating the android application from google play store. Besides, this error also occurs while using the play store from a tablet. Here’s how to fix DF-DFERH-01 Google Play Store error. Upvotes on a single thread Users say whenever they try to access Google Play Store, all they get to see is a notification stating “Error retrieving information from server. DF- DFERH- 01.” It means, they are unable to use Play Store and even update apps as Play Store is acting weird.

Google Play Store is an important application in Android devices and you can download or install any programs or games via this app. But you may always encounter some errors. In most cases, errors happen while you try to download or update apps from Google Play Store.

Meet the error code 910 on Google Play Store and app can’t be installed for Android? 4 tips to help you fix error code 910. Play indiana jones and the fate of atlantis online.

The error DF-DFERH-01 is a bit different. Usually, it appears while opening Play Store or going to any page in the store. The detailed error message is “Error retrieving information from server. DF-DFERH-01”.

This error is very common. Sometimes restarting Play Store can fix it but it may appear again. In this situation, you need to take some measures to fix it. Now, let’s see some solutions below.

How to Fix Error DF-DFERH-01

Restart Your Android Device

Sometimes restarting the Android device can be helpful to fix some issues. As to DF-DFERH-01, you can also try to restart the device and see if it disappears. If yes, try another method.

Clear Old Cache and Data

Old cache and data may lead to many Play Store errors and clearing them could be helpful to solve error DF-DFERH-01. Here is how to do it:

Step 1: Go to Settings > Apps.

Step 2: Locate Google Play Store and tap on it.

Step 3: Tap on Clear Cache and Clear Data. Whitney houston i will always love you song free download lyrics.

Step 4: After clearing everything, tap on Force Stop.

Update Google Play Services

Play Store is very important to run Android apps smoothly. If it is outdated, error retrieving information from server DF-DFERH-01 may happen. So, you can update Google Play Store.

Step 1: Navigate to Settings > Apps.

Step 2: Tap on Google Play Services.

Step 3: Choose Uninstall Updates.

Step 4: Restart your Android device and launch Google Play Store. Then, the services will update automatically.

Are you bothered by Google Play services keeps stopping or Google Play services has stopped? This post will show you some effective solutions to fix this issue.

Re-Add Your Google Account

According to users, deleting your Google Account from your Android device and re-adding it is helpful to fix many errors related to Play Store. To get rid of the Google Play Store error DF-DFERH-01, you can also have a try.

Step 1: Go to Settings > Accounts > Google and you can see your Google Account.

Step 2: Select it and tap on Remove Account.

Step 3: Restart the Android device and add it back. Then, restart it again and see if the error DF-DFERH-01 is solved.

Update Your Device

According to users, keeping your Android device updated with the latest version of the Android system is important. The update may include the fix of DF-DFERH-01.

Step 1: Go to Settings > About.

Step 2: Tap on System updates and finish the update by following the on-screen instructions.

Final Words

Are you now bothered by error retrieving information from server DF-DFERH-01 when using Play Store on Android devices? Take it easy and you should try these solutions above. You can easily get rid of this error.

Most Android users will frequently come across various Google Play Store errors. A common error is the DF-DFERH-01 error. Although it sounds intimidating it is a typical error that usually occurs when opening or navigating through the play store. Additionally, it can also appear when you update and download certain apps.

The message that comes along with the error is “Error retrieving information from server”. Consequently, this suggests that there is probably some sort of connection or network issue between your device and the Google Play Store’s server. However, the common underlying issue is old cache files and hence, this error can usually be fixed by clearing them. In this article, we have shared a few methods with step-by-step instructions on how to get rid of this error.

Contents

• 1 How to Fix The DF-DFERH-01 Error?

How to Fix The DF-DFERH-01 Error?

Here, we have listed several methods on how to fix the DF-DFERH-01 error. The methods include clearing old cache files, resetting app preferences, configuring account settings and restarting your device.

Fix 1: Clear Old Cache Files

Clearing old cache files will usually help fix errors and prevent connection issues. Follow the steps below to clear Google Play Store’s cache files:

1. Open the Settings app and navigate to Apps
2. Select the Google Play Store App icon.
3. Press the Storage button.
4. Two options will appear, ‘CLEAR DATA’ and ‘CLEAR CACHE’. Tap ‘CLEAR CACHE’.

Fix 2: Clear Google Play Store Data

If just clearing cache files doesn’t do the trick. Then go ahead and repeat the steps in FIX 1 and make sure you also tap the CLEAR DATA button. This will remove any duplicated and cached data from the apps you use. Usually clearing old cache files and removing play store data will fix the DF-DFERH-01 error. However, in case it continues to persist keep reading on.

Fix 3: Remove and Re-add Your Google Account

Sometimes removing and re-adding your Google account will solve this issue. You can do this by following the steps listed below:

1. Open the Settings app.
2. Select on ‘Accounts’
3. Here you will see ‘Google’ listed.
4. Select it and press Remove Account.
5. To re-add your account. Return to the ‘Accounts’ section and press the ‘+ Add Account’ sign.
6. Follow the on-screen instructions to re-add your Google account.

Fix 4: Uninstall Latest Play Store Updates

It’s quite possible that the newer version of the Play Store is causing this error. It could be due to several reasons such as updating errors, compatibility issues and so on. Hence, it is a good idea to uninstall the updates by following the steps below:

1. Open the Settings App.
2. Navigate to Applications(or Apps)>Google Play Store
3. Select the Uninstall Updates button.
4. Now attempt to launch the Google Play Store App.

Fix 5: Ensure a Strong Wi-Fi/Cellular Data Connection

Error Message Df-charta-01 Error Play Store

If you have a weak network connection it could be the sole culprit as to why you can’t access google play store’s and that you’re being hit with the DF-DFERH-01 error. It is ideal that when downloading apps or content from the play store that you be connected to a strong Wi-Fi signal. Additionally, it is suggested that you use a private home network instead of a public network for downloading apps.

Fix 6: Make Sure Your Play Store Is Updated

Google regularly puts out play store updates to improve performance and reduce bugs and errors. If you’re an outdated version of the Google Play store, it is the reason you are facing this error. To ensure you are on the latest play store build, follow the steps below:

1. Open the Play Store and swipe from the left.
2. Select Settings and press the “Play Store Version” button.
3. If your play store is up to date you will get a prompt that it is up to date
4. Otherwise, you will get a notification saying “A new version of Google Play store will be downloaded and installed”
5. Your device will automatically download the update.
6. Now try relaunching your Google Play Store.

Fix 7: Restart Your Android Device

If none of the above methods have worked so far. Your device might just need a simple reboot. To reboot your device follow the instructions below:

1. Press and hold your power button.
2. A menu will appear stating to Power Off or in some cases a Restart option will appear.
3. If you’ve only powered it off, re-hold the power button to turn your device back on.

Fix 8: Check for Android OS System Updates

If your operating system is out of date, many Google apps like the Play Store will not work correctly. Android updates come packed with major system improvements alongside bug and error fixes. To update your device follow the steps below:

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1. Open the Settings App
2. Navigate to System>About Phone.
3. There will be a ‘Check now for update’ option.
4. If an update is available it will give you an option to update your system. Otherwise, it will notify you that your system is up to date.
5. The installation options will vary with each OS, generally, you will see ‘Install, Reboot and Install’ or Install System Software. You want to select whichever option appears on your device.

Final Words:

Df-charta-01 Error Play Store

The DF-DFERH-01 error is a common error faced among Android users. Although, we have listed several methods on getting rid of this error, usually clearing the play store cache and data files should do the trick. Most importantly, ensure that you have a strong Wi-Fi connection when using the play store.

Google Play Store Df-charta-01 Error

In the unlikely case that this error persists you may want to reset your device to factory settings AFTER performing a backup. Otherwise, seek out help from Google Support. Thanks for reading!